Each one of our beautiful garments has been crafted using the finest fabrics and embellishments, which reflects our passion for luxury and excellence.To ensure you get the best from your purchase please treat your investment with care and follow the care label that can be found inside each garment. Taking proper care of your garments can add years to their lifespan, which is great for both the environment and your wardrobe.
Hand Washing
Before washing remove any detachable trims or harnesses. We recommend hand washing all our garments at a low temperature using our Clothes Doctor Eco Wash for Silks & Delicates, a specially designed formula scented with bergamot and sandalwood. We suggest no higher than 30° and avoid rubbing and immerse in water for a short time only. When drying, do not wring or use a tumble dryer. Instead, roll the garment in a clean towel to remove any excess water.
Drying
We recommend lying your garment out flat and allow to dry naturally. Please dry garments away from direct sunlight and heat.
Ironing
Gentle ironing is possible on some of our items (please refer to care label). If ironing a delicate fabric, iron on the reverse, keeping the temperature as low as possible avoiding lace and trims.
Silk Care:
Always read the garment care label before attempting to clean a silk garment. We recommend that our luxury silk items are dry clean only.
- Do not let hair sprays or perfumes get onto the silk as it will damage the fabric
- Only iron when absolutely necessary – hang to allow creases to drop out. To minimise the need to iron silk garments, hang them in the bathroom when you have a shower as the humidity will help the creases drop out.
- The delicate nature of this fabric means extra care should be taken while wearing with jewellery to avoid snagging and damage.
Repairs:
At Tatu Couture we take great pride in the design and craftsmanship of all our products. We source the finest luxury materials and seek out the highest manufacturing standards, striving to make sure every item we sell is perfect. In the unlikely event that a product does not match up to our high standards, we will try our hardest to address the problem.
If an element of your item has been lost or damaged, for example, a strap broken, Swarovski crystal missing, popper or buckle etc, please contact our Customer Care team on info@tatucouture.com and we will then endeavour to repair the item at no cost to yourself, provided it is within 1 year of purchase.